Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

  • Royal Mail
  • UPS
  • FedEx
  • DHL

Order tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class Royal Mail may not have tracking numbers.

Shipping rates

The rate charged for the shipping of your order is based on the weight of your item and your location. Before the final checkout page you will be shown the final cost of shipping.

Back orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

International customs and duty is buyers responsibility.

  • FREE click & collect (from our office in central London)
  • Home delivery - Expedited delivery (UK) £14.99
  • Standard delivery within 3 -5 days (UK) - FREE
  • International delivery - international signed for