Returns Policy

How to return an item

You must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received:

  • All original packaging such as boxes, bags, tags, and UPCs.

  • Additional accessories.

  • Certificates, manuals, warranty and rebate cards.

  • 'Free gifts' or bonus items.

  • All items included in a bundle.

All items are inspected before dispatch. Unless there is a manufacturer defect, you must return the item within 7 days of your purchase.

1. Please email info@watcheslimited.co.uk to request a refund and we will assign you a tracking number.

2. Mail your returned item to:

  • Watcheslimited
  • 5 Chancery lane,
  • London,
  • EC4A 1BL

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return exceptions

A restocking fee of 12% will be applied if items are returned without a defect. Merchandise that has further signs of use will be refused a refund, any new stock that shows signs of use will incur a 12% restocking fee.

Exchanges

If you would like an exchange, you will not be subject to a restocking fee but will have to bare the return shipping cost.

Address:

  • Watcheslimited
  • 5 Chancery lane,
  • London,
  • EC4A 1BL

Email:

info@watcheslimited.co.uk